Refund & Cancellation
Last updated: 7 September 2025
At AyroBase, we strive to provide accurate and timely influencer reports. Since our product is a one-time digital report, the following refund and cancellation terms apply.
1. No refunds after report generation
- Once a report has been generated and delivered, no refunds will be provided.
- This is because the service is fulfilled instantly and cannot be reversed.
2. Invalid or incorrect URLs
- If a user provides an invalid URL (not a valid Instagram profile link), such that no report can be generated, we may consider a refund.
- Refunds in such cases are handled on a case-by-case basis, taking into account the server and scraper costs already incurred.
- The decision to grant a refund rests solely with AyroBase.
- If you are found eligible, the refund is processed in 15–20 days.
3. Cancellations
- Orders cannot be cancelled once placed, since reports are processed immediately.
- As this is not a subscription service, cancellation is not applicable.
4. Contact for refunds
If you believe you are eligible for a refund under the terms above, contact us at:
AyroBase
Email: support@ayrobase.com
If you are found eligible, the refund is processed in 15–20 days.